#20 – Black Friday Recap, Client Satisfaction & Building a Consistent Sales Cycle Artwork

BootTrapped

Have you ever wondered how it goes running one of the biggest CRO agencies globally and a SaaS startup? Want to know the weekly challenges, frustrations, wins, screwups, and everything in between?You’ve come to the right place because BootTrapped is where Ayat Shukairy from Invesp and Khalid Saleh from FigPii, who are not just business partners but also life partners, share it all.From big wins to massive blows, the good, the bad, and the ugly of running two businesses and growing them up, but also dealing with life and work as partners.In this weekly podcast, you’ll learn what running an agency and a SaaS is like!You’ll learn stuff you never knew before, no filtering, no editing, just the truth, and nothing more.If you’re an agency owner or an entrepreneur looking to build and scale your agency or company, this is the right show for you.Tune in every Tuesday and know how Ayat and Khalid got through their week, how they reflect on it, and how you can learn from their mistakes.

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BootTrapped

#20 – Black Friday Recap, Client Satisfaction & Building a Consistent Sales Cycle

December 05, 2023 • Khalid Saleh & Ayat Shukairy • Season 1 • Episode 20

0:00 | 22:17

In this episode of Bootstrapped, Khalid and Ayat talk about managing goals, autonomy, and client satisfaction within their respective companies, FigPii and Invesp. They discuss the balance between giving teams the freedom to achieve set goals and the need for involvement when objectives aren't met.

The hosts share insights into their experiences during Black Friday and Cyber Monday, revealing the diverse outcomes for their clients. Additionally, they reflect on the importance of providing consistent feedback, setting clear expectations, and maintaining open communication within their teams. Tune in to gain valuable perspectives on leadership, team dynamics, and the challenges of scaling businesses.